phfamous.ph
Privacy Policy

1 Introduction

phfamous.ph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all individuals who use our online gaming platform. This Privacy Policy describes how phfamous.ph collects, uses, stores, discloses, and protects personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

By registering an account on phfamous.ph, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the phfamous.ph platform.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the phfamous.ph platform and are incorporated herein by reference.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, phfamous.ph is the personal information controller responsible for the personal data collected through the platform. As the personal information controller, phfamous.ph determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law.

phfamous.ph has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy regulations. You may contact the DPO through the contact details provided in Section 14 of this policy.

3 Personal Data We Collect

phfamous.ph collects the following categories of personal data from registered players and platform visitors:

3.1 Identity and Contact Information

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (for age verification — players must be 21 years of age or older);
• Residential address in the Philippines;
• Email address and mobile phone number;
• Government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID) submitted for KYC verification.

3.2 Financial Information

• Payment method details (GCash number, Maya account, bank account details) used for deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, and dates;
• Proof of payment method ownership submitted for verification purposes.

3.3 Gaming Activity Data

• Game history, including games played, wagers placed, and outcomes;
• Bonus and promotion usage history;
• Session duration and login timestamps;
• Responsible gaming tool settings and self-exclusion records.

3.4 Technical and Device Data

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Cookie identifiers and session tokens;
• Platform interaction logs and error reports.

3.5 Communications Data

• Records of communications with phfamous.ph customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

4 How We Collect Your Data

phfamous.ph collects personal data through the following means:

4.1 Directly From You

The majority of personal data we hold is provided directly by you when you register an account on phfamous.ph, complete identity verification (KYC), make a deposit or withdrawal, contact our customer support team, or participate in promotions and surveys.

4.2 Automatically Through Platform Use

When you access and use the phfamous.ph platform, certain technical and usage data is collected automatically through cookies, web beacons, and server logs. This includes your IP address, device information, browser type, pages visited, and session duration. This data is used to ensure the security and proper functioning of the platform and to improve the user experience.

4.3 From Third Parties

phfamous.ph may receive personal data about you from third parties in limited circumstances, including:

• Payment service providers (such as GCash and Maya) for the purpose of verifying and processing transactions;
• Identity verification service providers engaged to assist with KYC compliance;
• Regulatory authorities, including PAGCOR and the National Privacy Commission, where required by law.

5 How We Use Your Personal Data

phfamous.ph uses the personal data it collects for the following purposes:

phfamous.ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6 Legal Basis for Processing

phfamous.ph processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and phfamous.ph, including account registration, gameplay, and payment processing;
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering (AML) obligations under Republic Act No. 9160, and the Data Privacy Act itself;
• Legitimate Interests: Processing is necessary for the legitimate interests of phfamous.ph, including fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms;
• Consent: Where required by law, phfamous.ph will obtain your explicit consent before processing your personal data for specific purposes, such as sending marketing communications.

7 Data Sharing and Disclosure

phfamous.ph does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

7.1 Service Providers

phfamous.ph engages trusted third-party service providers to assist in operating the platform, including payment processors (GCash, Maya, and Philippine banking partners), identity verification providers, IT infrastructure and hosting providers, and customer support technology providers. All service providers are contractually required to process personal data only on phfamous.ph's instructions and in accordance with applicable data privacy law.

7.2 Regulatory and Law Enforcement Authorities

phfamous.ph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures will be made only to the extent required and will be documented in accordance with our internal compliance procedures.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of phfamous.ph's assets, personal data held by phfamous.ph may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. Affected players will be notified of any such transfer in advance.

8 Data Retention

phfamous.ph retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AML obligations under Republic Act No. 9160;
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations;
• Gaming activity data: Retained for the duration of your account and for two (2) years following account closure;
• Customer support communications: Retained for two (2) years from the date of the last communication;
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or legal purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with phfamous.ph's data disposal procedures.

9 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phfamous.ph:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy;
• Right to Access: You have the right to request a copy of the personal data that phfamous.ph holds about you;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data on grounds relating to your particular situation, where processing is based on legitimate interests;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that phfamous.ph has violated your data privacy rights.

10 Cookies and Tracking Technologies

phfamous.ph uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit the platform. They help us recognize your device, maintain your session, and understand how you use the platform.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the platform to function correctly, including session management and security features. These cannot be disabled;
• Functional Cookies: Remember your preferences and settings to provide a more personalized experience;
• Analytics Cookies: Help us understand how players use the platform so we can improve performance and user experience. Data collected is aggregated and anonymized where possible;
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access to player accounts.

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phfamous.ph platform. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate securely.

11 Data Security

phfamous.ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the phfamous.ph platform;
• Encryption of sensitive personal and financial data at rest;
• Role-based access controls limiting access to personal data to authorized personnel only;
• Regular security assessments and vulnerability testing of platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Staff training on data privacy and security obligations.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phfamous.ph will notify the National Privacy Commission and affected players in accordance with the timeframes and procedures prescribed by the Data Privacy Act and NPC regulations.

12 Children's Privacy and Age Restriction

phfamous.ph is strictly intended for individuals who are at least twenty-one (21) years of age. The platform does not knowingly collect personal data from persons under the age of 21. This requirement is mandated by Philippine law and PAGCOR regulations governing online gaming.

If phfamous.ph becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered an account on phfamous.ph, please contact us immediately at [email protected].

13 Changes to This Privacy Policy

phfamous.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this policy, phfamous.ph will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision of this Privacy Policy is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed of how phfamous.ph is protecting your personal data. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phfamous.ph, please contact our Data Protection Officer:

Email: [email protected]

phfamous.ph's customer support team is available 24 hours a day, 7 days a week to assist with general inquiries. Data privacy-specific requests will be escalated to the Data Protection Officer and handled within the timeframes prescribed by the National Privacy Commission.

If you are not satisfied with phfamous.ph's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.